Logging Into the Brand Channel

Access via Username + Password

1. Open the Brand Channel portal in your browser (e.g., [YourCompany].demoup-cliplister.com or channel.demoup-cliplister.com).

2. Enter your email address and password.

3. Click "Continue" to access your account.

Multi-Factor Authentication (MFA):
If MFA is required, follow these steps:

1. Use an authenticator app (e.g., Google Authenticator or Microsoft Authenticator).

2. Scan the provided QR code if prompted.

3. Enter the generated 6-digit code to complete the login process.

Note: Ensure your smartphone’s clock is synchronized with your computer for accurate code generation.

Access via SSO

1. Open the Brand Channel portal in your browser (e.g., [YourCompany].demoup-cliplister.com).

2. If SSO (Single Sign-On) is enabled, you will be redirected to your organization’s SSO login page.

3. Log in with your corporate credentials.

4. After successful authentication, you will be redirected back to the Brand Channel.

Multi-Factor Authentication (MFA):
If MFA is required, follow these steps:

1. Use an authenticator app (e.g., Google Authenticator or Microsoft Authenticator).

2. Scan the provided QR code if prompted.

3. Enter the generated 6-digit code to complete the login process.

Note: Ensure your smartphone’s clock is synchronized with your computer for accurate code generation.

Logging Out

1. Click on the User Settings menu (hamburger icon in the top-right corner).
   
2. Select "Log Out".
   

Note: If using SSO, logging out of the Brand Channel may not log you out of your SSO session.

Troubleshooting Login Issues

If you encounter problems logging in:

• Forgot Password? Click "Forgot Password?" and follow the instructions to reset it.
• SSO Errors? Ensure you’re connected to your company’s VPN or network.
• MFA Problems? Confirm that your authenticator app is synced and correctly configured.
• Error Messages? Contact your Brand Channel Administrator or the DemoUp Cliplister support team.