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Uploading Assets

Updated

Uploading and Managing Metadata for Regular Assets

1. How to Upload Regular Assets (Images, Videos, Documents)

You can upload regular assets and manage their metadata directly during the upload process:

  • Option A: Drag and Drop

    1. Drag your files directly into the asset overview.

    2. Drop them to initiate the upload process.

  • Option B: Upload Button

    1. Click the "Upload Assets" button from the navigation menu.

    2. Select the files you want to upload and click "Open".

2. Managing Metadata During Upload

After selecting files to upload, a modal will appear where you can:

  • Add Titles: Provide descriptive titles for your assets.

  • Assign Categories or Folders: Organize your assets effectively.

  • Add Keywords: Improve searchability by tagging your assets.

Note: This metadata editing option is only available for regular assets like images, videos, and documents. Specialized assets, such as 3D models or 360° views, require metadata updates after the upload is complete.

Tip: Some fields may be mandatory (e.g., product title, valid EAN). Ensure all required metadata is complete; otherwise, the asset will remain locked and unavailable for public use. You can skip this step and edit metadata later if needed.

Uploading 360° Views

360° views require a .zip file containing at least 72 images from different angles. Each files must have the following name "Title+_0000" counting to "Title+_0071"

  1. Click the "Upload" button and select "Upload 360° Asset".

  2. Choose your .zip file and click "Upload".

Note: Drag and drop is not supported for 360° uploads.

Uploading 3D Assets

3D assets require the following file formats: GLB, USDZ, and an image (JPG).

  1. Click the "Upload" button and select "Upload 3D Assets".

  2. Select your files and click "Upload".

Note: Drag and drop is not supported for 3D uploads.

Troubleshooting Upload Issues

  • Unsupported File Formats: Ensure your files meet the Brand Channel’s format requirements.

  • Upload Failures: Check your internet connection or retry uploading smaller batches of files.

  • Missing Metadata: Verify all required fields are complete to avoid locked assets.

For further assistance, contact your Brand Channel Administrator or the support team.

 

 

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